Privacy Policy

1. Introduction

This Privacy Policy explains how DeCaire Dynamics Consulting LLC (“DeCaire Dynamics,” “we,” “our,” or “us”) handles information in connection with the website at https://decairedynamics.com (the “Website”). By using the Website, you agree to the practices described here. This policy should be read together with our Terms of Use, Cookie Policy, and Disclaimer.

2. Information We Collect

We collect only the information you choose to send us. The Website does not offer user accounts, and it does not use analytics, advertising, or tracking tools.

2.1 Contact form

If you use the contact form, you provide your name, email address, company, phone number (optional), and the content of your message. The form is processed by Basin, as described in Section 4.

2.2 Direct email

If you email us directly, for example at info@decairedynamics.com, engineering@decairedynamics.com, or camren.decaire@decairedynamics.com, we receive your email address, the content of your message, any attachments, and any other information you include.

2.3 Technical information

The Website is a static site. Its hosting provider may automatically record standard technical information, such as IP address, browser type, the page requested, and the date and time of the request, in server logs used to deliver and secure the Website. We do not use this information to identify individual visitors.

3. How We Use Your Information

We use the information you send us to:

• Respond to your inquiry or request for a quote;
• Discuss, prepare, and follow up on proposals for engineering consulting services;
• Keep a record of our business correspondence; and
• Protect the Website and our email from spam, abuse, and security threats.

We do not use your information for advertising, and we do not add you to a marketing mailing list without your request.

4. Third-Party Form Processing (Basin)

Contact form submissions are sent to Basin (usebasin.com), a third-party form-processing service. Basin receives the name, email address, company, phone number (if provided), and message you submit, and forwards that information to us by email. Basin may also apply spam protection to submissions. Basin handles this information under its own privacy policy, available at https://usebasin.com/privacy. If you prefer not to use the form, you may email us directly at the addresses listed in Section 2.2.

5. Sharing of Information

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing or advertising purposes. We share information only:

• With service providers that help us operate the Website and receive messages, such as our hosting provider, Basin, and our email provider, solely to provide those services;
• When required by law, subpoena, or other legal process, or when needed to protect our rights, property, or safety or those of others; and
• In connection with a merger, sale, or transfer of our business, subject to this Privacy Policy.

6. Cookies

The Website itself does not set cookies. Our hosting provider and Basin may use strictly necessary technical cookies or logs. See our Cookie Policy for details.

7. Data Retention

We keep inquiry emails and form submissions for as long as reasonably needed for business purposes, such as responding to you, preparing proposals, maintaining records of engagements, and meeting legal or accounting obligations. You may ask us to delete your inquiry at any time, and we will do so unless we need to keep it to meet a legal obligation. Information held by Basin or our hosting provider is retained under their own policies.

8. Data Security

We take reasonable measures to protect the information you send us. Contact form submissions are sent to Basin over an encrypted (HTTPS) connection. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security. Please do not send confidential technical data, export-controlled information, or sensitive personal information through the contact form or by unencrypted email before we have agreed on how such information will be exchanged.

9. Your Rights and Choices

You may contact us to:

• Ask what personal information we hold about you;
• Ask us to correct or update that information; or
• Ask us to delete that information.

We will respond to reasonable requests within a reasonable time. We may need to confirm your identity before acting on a request. Depending on where you live, you may have additional rights under applicable law.

10. Children’s Privacy

The Website is intended for business and professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, please contact us and we will delete it.

11. United States Operation

DeCaire Dynamics is based in the United States, and the Website is operated from the United States. If you contact us from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

12. Links to Other Websites

The Website may link to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing them with any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Please review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us at info@decairedynamics.com or by mail at:

DeCaire Dynamics Consulting LLC
1871 Tanglewood Drive
Akron, OH 44313
United States